TELEPHONE REASSURANCE OPERATOR

Like the hub of a wheel, the telephone assurance operator is the central point of contact for our Telecare Program. Telecare Home Callers make daily calls to over 400 seniors in our community. You will serve as the contact person should a Telecare Home Caller not get in touch with an assigned senior. You will make follow-up calls to ensure the out-of-touch senior is safe.

POSITION/TITLE: Telephone Reassurance Operator

GOAL OF POSITION: Provide a central point of contact to which TeleCare Home Callers can transmit emergency contact information for seniors not answering their telephones. Additional duties may include scheduling volunteer callers and making Telecare home calls.

TIMEFRAME: 8:30 a.m. - 10:30 a.m., daily. Shifts may be arranged.

WORKSITE: Dosker Manor

QUALIFICATIONS: Friendly voice; Ability to maintain confidentiality; Ability to record information; Patience

BENEFITS: Opportunity to coordinate safety contact information for isolated, homebound seniors.

FOR FURTHER INFORMATION                       CONTACT: Ranney Tucker
TITLE: TeleCare. Nutrition & Compliance Director
PHONE: 502-587-8673
E-MAIL: rtucker@elderserveinc.org